Terms & Conditions

(September 2025)

1. Scope

1.1 The following general terms and conditions (hereinafter “Terms and Conditions”) apply to any purchase of products made by a customer through the website  www.seedwineandcoffee.com in the version valid at the time of the order (hereinafter the “Website”).

1.2 The products offered on the Website are intended for adult customers who are resident and have a delivery address in Switzerland (the “Customer”). The operator of the Website and the contractual partner of the customer is Bevande del Pittore Sagl, Via Guidino 4, 6900 Paradiso, Switzerland, Tel.: +41 78 228 5967, (hereinafter “Bevande del Pittore”).

1.3 The Terms and Conditions form an integral part of the contract concluded between Bevande del Pittore and that by placing an order, the Customer accepts the Terms and Conditions valid at the time of the order.  Bevande del Pittore reserves the right to modify these Terms and Conditions at any time. Provisions that deviate from the Terms and Conditions only become legally binding if they are expressly accepted in writing by Bevande del Pittore. Any conflicting conditions of the Customer will not be recognized.

1.4 The images on the website are for illustrative purposes only and do not form part of the contractual terms and conditions. The information and descriptions are only indicative and deviations from the delivered products cannot be ruled out.

2. Conclusion of contract

2.1 The Customer can select goods from the product range of the online shop and collect them in a so-called shopping cart by clicking on the “add to cart” button.

2.2 Receipt of the order will be confirmed to the Customer via an automatically generated email.  This email does not constitute a guarantee of availability or delivery, nor does it constitute acceptance of the order.  The contract is concluded when the order is accepted by Bevande del Pittore, which is confirmed by sending an invoice or shipping an order.  The contract is only concluded for the goods listed on the invoice or shipping confirmation.

2.3 When ordering products that require a minimum age (for example, wine), customers must undergo an age check using a valid ID before purchasing.

2.4 Bevande del Pittore reserves the right to refuse orders without giving reasons and the Customer will be informed of this by email.

2.5 If it turns out after conclusion of the contract that the ordered goods cannot be delivered either in part or in whole due to force majeure or for reasons for which Bevande del Pittore is not responsible, Bevande del Pittore is entitled to withdraw from the contract in whole or in part. The Customer will be informed of this by email. Any payments already made for the relevant goods will be refunded to the customer either in full (in the event of a complete withdrawal) or in relation to the goods that cannot be delivered (in the case of a partial withdrawal). The Customer cannot assert any further claims.

3. Deliveries

3.1 Bevande del Pittore is entitled to make partial deliveries. Subsequent deliveries will be made immediately after the goods arrive. If Bevande del Pittore states shipping or collection times, these are non-binding guidelines. If a specified shipping or collection deadline is not met by Bevande del Pittore, the Customer is entitled to withdraw from the contract with regard to the goods that have not been dispatched or are not ready for collection after the expiry of a grace period of at least 21 days set by him in writing. In this case, any payments already made for the relevant goods will be refunded to the Customer. The Customer cannot assert any further claims.

3.2 If the Customer decides to ship the goods, he will be notified by email when the goods have been handed over to the carrier for shipping.  Bevande del Pittore reserves the right to choose the carrier. Delivery only takes place within Switzerland.  Any terms relating to shipping overseas will be agreed separately between Bevande del Pittore and the Customer.  The risk of the item passes to the Customer when the goods are handed over to the carrier.  The Customer is obliged to accept the shipment. If a shipment turns out to be undeliverable and the goods are returned to Bevande del Pittore by the carrier, Bevande del Pittore reserves the right to waive the subsequent fulfillment of the Customer's obligations without setting a grace period with regard to the goods not accepted.  Bevande del Pittore is also entitled to demand compensation for non-fulfillment of the contract. The Customer's voluntary right of return regarding the goods not accepted is excluded.

3.3 If the Customer decides to collect the goods directly from one of the physical shops of SEED in Switzerland, they will be notified by email when the order is ready for collection. The risk of the item is transferred to the Customer upon notification of collection. To collect the goods, the Customer must present the collection notification and a photo ID issued by an authority (identity card, driver's license, passport, etc.). The Customer is obliged to collect the order within 14 days from receipt of the collection notification. If the Customer does not collect the order within the fourteen-day period, Bevande del Pittore reserves the right to cancel the order without setting a grace period for the uncollected goods and to waive the subsequent fulfillment of the Customer's obligations.  Bevande del Pittore is also entitled to demand compensation for non-fulfillment of the contract. The Customer's voluntary right of return regarding the goods that have not been collected is excluded.

4. Price and Payment

4.1 All prices on the website are stated in Swiss francs (CHF) and include statutory VAT.

4.2 Shipping and any other additional costs (e.g. surcharges depending on the chosen payment method) are shown separately and charged to the Customer additionally.

4.3 Bevande del Pittore reserves the right and the Customer agrees that credit checks and address verifications can be carried out and obtained on the Customer and that Customer data can be passed on to third parties for this purpose. This is based on the information provided by the Customer, and information from third parties is taken into account. The Customer only has the payment options provided when completing the ordering process.

4.4 The agreed price, shipping and any other additional costs are due for payment immediately.  With the first delivery or unsuccessful delivery attempt of the goods, the first collection or upon expiry of the fourteen-day collection period, the customer is in default without a reminder. Expenses and expenses incurred by Bevande del Pittore or third-party providers in connection with the collection of outstanding amounts, in particular reminder fees, interest on arrears and fees for handing over the claim to a collection agency, are borne by the Customer. The amount of such fees depends on the separate contractual terms and conditions of the respective third-party provider whose services the Customer uses.  Bevande del Pittore also reserves the right, after the expiry of a grace period of at least 10 days, to waive the subsequent fulfillment of the Customer's obligations in whole or in part, to demand the return of any goods that have already been delivered in full or in part and to claim damages for non-fulfillment of the contract to demand.

5. Retention of title

The goods ordered remain the property of Bevande del Pittore until all claims arising from or in connection with the purchase have been paid in full. The Customer authorizes Bevande del Pittore to make a corresponding entry in the retention of title register at the Customer's expense.

6. Voluntary right of return

6.1 Bevande del Pittore grants the Customer a voluntary right of return within a period of 7 days from the first delivery or collection of goods and products with a value of up to CHF 100. Goods and products with a value above CHF 100 are typically preordered by Bevande del Pittore from the manufacturer or producer and paid upfront and are therefore not returnable on a voluntary basis.  The right of return is conditional on the goods being undamaged, unused, showing no signs of use and are returned complete (including all accessories and packaging inserts) and within the above 7 day period. Expressly excluded from the voluntary right of return are cases of misuse at the sole discretion of Bevande del Pittore. In the case of a majority of goods that were purchased together at a total price, the voluntary right of return only applies to the entirety of these goods.

6.2 To assert and process the right of return, the customer must proceed as follows:

In case of

a) Goods whose original packaging has been opened, damaged or is no longer available, the Customer must contact the customer services department of Bevande del Pittore;

b) for unopened goods with undamaged original packaging, the Customer can, in addition to the option under lit. a), send the goods to the following address: Via Guidino 4, 6900 Lugano-Paradiso.  In all cases, the return transport or return is carried out at the Customer's expense and risk.

6.3 The Customer must submit the original invoice.  Bevande del Pittore has the right to refund the price in the form of a credit note and reserves the right to waive reimbursement of any further additional costs (e.g. costs for original shipping, transport or assembly).

7. Warranty and Liability

7.1 Bevande del Pittore provides the Customer with a guarantee for defects that are due to a material or manufacturing defect for a warranty period of 2 years from the first delivery or collection of the goods and 2 year in the case of commercial customers.  The Customer's obligation to check and give notice of complaints is based on legal regulation. The assignment of warranty claims is excluded.

7.2 The Customer's warranty claim will be fulfilled at Bevande del Pittore's discretion through subsequent improvement (repair), subsequent delivery of equivalent, defect-free replacement goods, reduction of the price (reduction) or reversal of the contract (cancellation).  Improvements (repairs) are carried out by Bevande del Pittore or by authorized workshops commissioned by Bevande del Pittore. The Customer is not entitled to commission third parties to carry out the repair.  In such a case there is no entitlement to reimbursement of costs. The Customer's warranty claim expires in the event of technical intervention and defects that are due to improper handling, excessive stress, improper use, external influences (moisture damage, contact with liquids, impacts, etc.) or non-observance of the manufacturer's operating or maintenance instructions.

7.3 If equivalent, defect-free replacement goods are subsequently delivered, the warranty period is again 2 years from notification to the Customer that the replacement goods are ready for collection. In the case of subsequent improvements (repairs), a warranty period of 2 years applies from notification to the Customer that the improved (repaired) goods are ready for collection, whereby in this case Bevande del Pittore only provides a guarantee for repair work carried out and spare parts used. The Customer's warranty claims regarding all goods during the warranty period of 2 years from the first delivery or collection of the goods remain unaffected.

7.4 To assert and process the warranty claim, the Customer must contact the customer service department of Bevande del Pittore and present the original invoice within 5 days of discovering the defect.  All transport, e.g. transport to the offices of Bevande del Pittore or return transport to the Customer, is carried out at the Customer's expense and risk. Any service calls (home repairs) are at the Customer’s expense. If a defect that needs to be remedied is not covered by the warranty and the Customer could have recognized this, he will bear all costs incurred as a result of the inspection. 

7.5 Regardless of the basis for liability, Bevande del Pittore completely excludes its liability, regardless of the basis of liability, to the extent permitted by law.

8. Data protection

8.1  Bevande del Pittore processes the Customer's personal data in strict compliance with the applicable provisions of the Swiss Data Protection Act.

8.2 Bevande del Pittore collects, stores, uses and processes the Customer's personal data only in accordance with the applicable Privacy Policy of Bevande del Pittore.

9. Other

9.1 If one or more provisions of these General Terms and Conditions are invalid, this will not affect the effectiveness of the remaining provisions.

9.2 Only substantive Swiss law applies. The application of the UN Convention on the International Sale of Goods (CISG) is excluded.

9.3 Except for disputes arising from consumer contracts, the exclusive place of jurisdiction for all lawsuits is the City of Lugano in the Canton of Ticino.